Headquarters Staff

• Provides leadership and management to NAIFA
• Responsible for the success of the operations and supervision of the entire NAIFA staff team
• Provides guidance to the NAIFA Board of Directors
  

• Supports EVP in daily operations of NAIFA
• Board/Committee support
• Awards
• Financials
• Weekly Highlights
• Overall management of NAIFA’s educational offerings
• Main staff liaison for the Education Committee
• Education delivery models
• Main Instructor/Course Coordinator Contact
• Class Materials/Course Approvals
• Chapter Relations

Susan_Lane@naifa.com 

• Main Membership Contact
• Reinstatements
• Designations Upgrade
• Web Site
• Course Registration
• Book/Pin Order fulfillment
• Main Phone and InBox Contact
• Education Support
• National Class Contact
• Online Learning Support
• Course Approval Back Up

Dennis Coyle
Marketing Manager

• Develop membership marketing materials
• Send and track member communications
• Assists in evaluating and executing promotional opportunities
• E-Appraiser/E-Blast Editor